AI Literacy for Work & Business

Practical AI literacy training for work, business and everyday productivity.

Learn how to use ChatGPT and modern AI tools to write better, research faster, plan smarter, create content, improve business workflows and make more confident decisions without needing a coding background.

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AI literacy for work and business training at Praxis Digital Academy

AI skills for real work

ChatGPT, prompt engineering, productivity workflows, business automation, content, research and responsible AI use.

6 Weeks Practical AI literacy for work and business

Hybrid Physical and online learning options

Tools ChatGPT, Gemini, Claude, Canva AI and more

Portfolio Workflows, prompts and business use cases

Why This Course

AI is becoming a basic workplace skill. Learn how to use it well.

Artificial intelligence is no longer only for software engineers or technology companies. Staff, entrepreneurs, creators, marketers, administrators, teachers, managers and small business owners now use AI tools to write, research, plan, analyse, create and communicate faster.

But using AI well requires more than opening ChatGPT and typing a question. You need to understand how to give context, review outputs, protect sensitive information, avoid generic answers and turn AI responses into useful work.

This AI literacy course in Lagos and online is designed for professionals and business owners who want practical, non-technical AI training. You will learn prompt engineering, AI productivity, business workflows, AI-assisted marketing, customer service support, documentation, research, presentations and responsible AI use.

If your goal is to use AI for scripts, social media calendars and brand storytelling, this course also gives you a practical base for modern creative and business communication.

The goal is simple: help you become confident enough to use AI at work, in business and in daily professional tasks without losing human judgment, brand quality or ethical responsibility.

What You Will Learn

AI skills you can carry into work, business and team productivity.

Use ChatGPT and other AI tools confidently for writing, research, planning, analysis, presentations and everyday workplace productivity.
Write better prompts for business, marketing, customer service, administration, education, content creation and decision support.
Build repeatable AI workflows for emails, proposals, reports, meeting notes, social media, sales copy and business documentation.
Understand the limits of artificial intelligence, including hallucinations, privacy, bias, copyright, data protection and responsible AI use.
Apply AI to real business problems such as customer support, lead generation, content planning, market research, operations and team productivity.

Full Course Curriculum

A complete AI literacy learning path for professionals and businesses.

From AI foundations and prompt engineering to productivity, marketing, operations, automation, data safety and responsible AI use.

AI Literacy Foundations

Start with a clear, non-technical understanding of artificial intelligence, generative AI and how AI tools are changing work, business and professional productivity.

What Artificial Intelligence Can Do

Understand AI, machine learning, generative AI, chatbots, image tools, voice tools and automation in plain business language.

AI for Work and Business

Explore practical AI use cases for entrepreneurs, staff, managers, marketers, creators, administrators, educators and business owners.

Common AI Tools

Compare ChatGPT, Gemini, Claude, Microsoft Copilot, Perplexity, Canva AI and other tools used for everyday work.

AI Strengths and Limitations

Learn what AI is good at, where it fails, why human review matters and how to avoid blind trust in AI-generated answers.

Setting Up Your AI Workspace

Organise accounts, browser tools, prompt libraries, project folders and safe working habits for efficient AI-assisted work.

Prompt Engineering for Professionals

Learn how to ask better questions, give better context and create prompt systems that produce clearer, more useful and more professional AI outputs.

Prompt Structure

Use role, task, context, format, tone, examples and constraints to guide AI tools toward useful answers.

Prompt Refinement

Improve weak outputs through follow-up prompts, critique prompts, rewriting prompts and structured iteration.

Business Prompt Templates

Create reusable prompts for emails, proposals, reports, customer replies, meeting summaries and project planning.

Prompting for Nigerian Businesses

Adapt AI output for local context, Lagos customers, Nigerian pricing, business tone, cultural nuance and practical market realities.

Building a Prompt Library

Organise prompts by department, workflow and business goal so teams can reuse what works.

AI Productivity at Work

Use AI to save time on daily work. This module focuses on writing, research, summaries, planning, presentations, spreadsheets and administrative tasks.

Email and Communication

Draft, rewrite and polish emails, memos, customer replies, WhatsApp scripts and professional messages.

Research and Summaries

Summarise long documents, extract action points, compare options and turn rough notes into clear decisions.

Reports and Presentations

Use AI to outline reports, create slide structure, improve executive summaries and prepare presentation talking points.

Meeting and Task Workflow

Turn meeting notes into minutes, tasks, follow-up emails, timelines, responsibility lists and project checklists.

Spreadsheet Thinking

Use AI to understand formulas, clean data, plan dashboards and interpret business numbers more confidently.

AI for Marketing, Sales and Content

Apply AI to the work businesses do every day: content ideas, social media planning, ad copy, customer avatars, sales messages, scripts and campaign support.

Customer Avatar and Offers

Use AI to clarify target customers, pain points, buying objections, offers and value propositions.

Content Planning

Generate content pillars, calendars, captions, blog outlines, video ideas and platform-specific publishing plans.

Sales Copy and Ads

Create and improve headlines, landing page copy, Meta ad copy, Google ad ideas, WhatsApp sales scripts and email sequences.

Brand Voice and Consistency

Train AI prompts to match a brand tone, audience and communication style without sounding generic.

AI for Content Repurposing

Turn one idea into posts, carousels, short videos, email content, scripts and sales messages.

AI for Business Operations

Move beyond casual ChatGPT use. Learn how AI can support processes, documentation, customer service, HR, training, SOPs and small business operations.

Standard Operating Procedures

Create SOPs, checklists, onboarding documents, policies and internal training materials with AI support.

Customer Support

Draft FAQs, response templates, escalation guides and chatbot-ready knowledge base content.

Business Planning

Use AI to outline business plans, market positioning, SWOT analysis, competitor research and growth ideas.

HR and Team Support

Create job descriptions, interview questions, staff training notes, performance review templates and internal memos.

Workflow Improvement

Identify repetitive work and design simple AI-assisted workflows that reduce manual effort.

Responsible AI and Data Safety

Professional AI use requires judgment. This module covers privacy, confidential data, copyright, bias, fact-checking, human review and ethical AI policies.

AI Hallucinations and Fact Checking

Learn why AI can sound confident and still be wrong, and how to verify claims before using them.

Privacy and Confidential Data

Understand what not to paste into AI tools, including client records, passwords, private contracts and sensitive business data.

Copyright and Ownership

Discuss AI-generated text, images, brand assets, plagiarism risk and responsible creative use.

Bias and Fairness

Recognise biased outputs and learn how to review AI responses before making people-related business decisions.

AI Policy for Teams

Draft a simple AI use policy for a business, school, agency, office or team.

AI Automation and Workflow Design

Learn how to think in workflows. Students map tasks, design AI-assisted processes and understand where automation tools can support business productivity.

Workflow Mapping

Break a business process into steps and identify where AI can assist with speed, quality or consistency.

No-Code Automation Concepts

Understand triggers, actions, forms, sheets, CRM tools, email tools and simple automation logic.

AI Assistants for Teams

Design prompt-based assistants for sales, customer service, admin, marketing, HR and operations.

Quality Control

Build review points into AI workflows so final output remains accurate, safe and brand-aligned.

Workflow Presentation

Present a practical AI workflow that can improve a real work or business task.

Capstone: AI Business Toolkit

Finish the course with a practical AI toolkit: prompt library, workflow map, policy guide and business-use templates you can keep using after training.

Personal AI Workflow

Build a workflow for your job, business, department or career goal.

Prompt Library Submission

Create a structured prompt library for content, work documents, research, planning and communication.

AI Policy Draft

Prepare a simple responsible AI policy for a business or team.

Business Use Case Presentation

Explain how AI can save time, improve output or support growth in a real business scenario.

Next Steps Plan

Leave with a practical plan for continuing AI learning and applying tools responsibly.

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Course Projects

Leave with practical AI assets you can use immediately.

This course is built around usable outputs, not theory alone. Students create prompts, workflows and AI usage rules for real work and business needs.

Prompt Library for Work

Create reusable prompts for writing, research, customer service, marketing, reports, presentations and business planning.

AI Workflow Map

Map one real business process and redesign it with AI support, review points and a clearer productivity flow.

Responsible AI Policy

Prepare a simple AI usage guide covering privacy, accuracy, brand voice, copyright, team rules and human review.

Course Questions

AI literacy training FAQs.

Useful answers for students, workers, entrepreneurs and teams comparing AI courses, ChatGPT training and prompt engineering classes in Lagos and online.

What is AI literacy for work and business?

AI literacy means understanding how artificial intelligence tools work, what they can and cannot do, and how to use them responsibly for tasks like writing, research, planning, marketing, customer service, reports, presentations and business productivity.

Is this AI course for beginners?

Yes. The course is designed for beginners, professionals, entrepreneurs, business owners, students, marketers, creators, administrators and teams who want practical AI skills without needing a coding background.

Will I learn ChatGPT and prompt engineering?

Yes. The curriculum covers ChatGPT, prompt engineering, prompt refinement, prompt libraries, AI-assisted writing, business research, productivity workflows and practical use cases for work and business.

Is this AI training available online?

Yes. Praxis Digital Academy is transitioning into physical and online training, so this course is designed to support learners who want guided AI training in Lagos or online.

Does the course cover AI for business owners?

Yes. Business owners learn how to use AI for customer avatars, sales copy, content planning, customer support, business documentation, SOPs, market research, team productivity and workflow improvement. If your main goal is regular social or video output, pair it with content creation training.

Will I learn responsible AI use?

Yes. Students learn about AI hallucinations, fact-checking, privacy, confidential data, copyright, bias, human review and how to create a simple responsible AI policy for teams.

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